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3 Steps to Reduce Churn and Increase Revenue

3 Steps to Reduce Churn and Increase Revenue http://ift.tt/2k6j7u1 Customer churn, or churn rate, refers to the pace at which customers leave your company in a given period. The ideal churn rate would obviously be 0% (i.e. 100% customer retention), as a high churn rate indicates not only a loss of customers but an underutilization of your existing customer base. …

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