Home » Email » 5 Ways to Keep Your Emails Short, Without Sounding Rude | Inc.com

5 Ways to Keep Your Emails Short, Without Sounding Rude | Inc.com

Along with a “thanks!” following whatever it was that she needed answering, she always signed her name with an x. Now, an x, as you no doubt know from the love-letter closing “xoxo” typically represents a kiss; in the workplace scenario, however, it’s simply a friendly gesture, far less formal than closing with a “Best,” or “Regards.”

 

Rest assured that this currently popular signature is not the only way to save your short messages from sounding rude; in fact, there are at least five easy ways for keeping your emails polite no matter how many–or few–words you write. You won’t want to apply all five of these ideas every time, and which you use will depend a lot on your audience and your relationship and comfort level with that audience, but they’re good guidelines. And they’ll hopefully save you oodles of time and energy so that you can focus on more important things.

 

But not too many. I’m pretty turned off when every single line ends with the exclamation mark. You don’t have equally strong feelings on everything you say. Don’t even get me started on including two or three to close one sentence or idea (I save those for texting with my friends, and you should too). Choose your high volume interjections wisely, and please, please exercise restraint.

 

Thanks for sending along your ideas for [name of project]. My only feedback is on the first point, which could stand to be stronger. Let me brainstorm a bit and get back to you by [date you’ll get back to person]!

 

At my last job, one of the senior team members was notorious for sending emails at all hours of the day or night. It was not unusual for me to go to bed at 11 PM and wake up with an empty inbox, save for her one, extremely short, and to-the-point email. Despite never addressing me by name, and, in fact, rarely including any kind of greeting before her direct question, she somehow never managed to sound rude or demanding.

At my last job, one of the senior team members was notorious for sending emails at all hours of the day or night. It was not unusual for me to go to bed at 11 PM and wake up with an empty inbox, save for her one, extremely short, and to-the-point email. Despite never addressing me by name, and, in fact, rarely including any kind of greeting before her direct question, she somehow never managed to sound rude or demanding.

 

 

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